AnyDesk Software (HK)

AnyDesk Software (HK) - Technical Account Manager

Entry Level
Hong Kong
Technical Account Manager
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Who we're looking for

Ready to take the next step in your career? Join the AnyDesk’s dynamic team, and become a part of the community. The AnyDesk is looking for a Technical Account Manager to join our team.

What you will be doing
  • Technical advisory of our existing customers
  • Support in Rollout-Management as well as in Network and Software Integration
  • Consulting, training and on-board of new customers
  • Setup of server appliances and troubleshooting of technical difficulties
  • Expand the internal and external knowledge database
  • Provide technical documentation and translation
  • Creating scripts on customer requirements
Who you are
  • First consulting experience for a software manufacturer, specialized in software integration
  • Successfully completed studies in information system management, completed training as IT-System-Kaufmann or similiar
  • Knowledge of at least one scripting language (Python) and creation of functional specifications
  • Understanding of the customer point of view to build sustainable partnerships
  • High IT-affinity and good connection to our customers and internal interfaces thanks to a sociable and committed personality
  • Fluent in English & Mandarin with strong communication skills, any additional language (German, Japanese, Korean) is a plus
  • You’re a self-starter with a positive problem-solving attitude and a hands-on mentality
  • Travelling could be required
What we offer
  • Ambitious and self-driven culture
  • Flexible working hours once training complete and ready to operate on your own
  • Generous leave entitlements
  • Free drinks and snacks
  • Personal and professional development focus and room for creative ideas
  • Fun place to work where everyone is valued
  • The position is based in Hong Kong, in a Co-working office environment

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One Austin Road West
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