Canopy
AlphaSights (HK)

Alphasights - Client Protection Associate (Hong Kong > Seoul)

Entry Level
Hong Kong
Client Protection Associate (Hong Kong > Seoul)
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About Us

AlphaSights provides global investment and business professionals with on-demand access to business expertise across all industries and geographies. Through AlphaSights, decision-makers from investment management, private equity, management consulting, and corporates connect with a dynamic network of industry experts that provide qualitative and quantitative market insights, industry expertise, and execution support. Leveraging cutting-edge technology and our global team of 700+ professionals in nine offices on three continents, we support our clients 24/7 around the globe. AlphaSights regularly ranks as one of the fastest-growing companies in the world.

Who we're looking for

Client Protection is a dynamic and autonomous function designed to help our clients use our services and access knowledge safely. Our team reports directly into the General Counsel of AlphaSights and partners closely with our world-class Legal team. We have a wide remit and visibility, operating cross-functionally on a variety of levels within the business and with our clients.

This is an exciting opportunity for meticulous team players with a background in operations, law, or risk management looking to transition into a high-growth commercial environment.

What you will be doing

As a Client Protection Associate, you will be joining a high-performing global team that works closely with our core service delivery teams to ensure our clients are always served to the highest compliance standards while enabling AlphaSights’ fast-growing commercial success. You will monitor client requests, develop and implement new policies and compliance products, anticipate possible business roadblocks, train our employees, and provide guidance and advice to our delivery teams on a daily basis. You’ll need to think quickly and critically, have meticulous attention to detail, and strong verbal and written communication.

You’ll be working on several short term and long term requests at once, you’ll quickly develop effective communication, prioritization and project and client management skills.

On a day-to-day basis, you will:

  • Monitor active projects to flag and mitigate potential risks
  • Provide guidance to delivery teams on the projects they are working on
  • Work with the rest of your regional and global team on long-term projects to anticipate, develop and set cutting edge industry standards in this rapidly growing sector.  
  • Collaborate with key internal stakeholders globally  to drive progress, behavioral and procedural enhancements
  • Design and implement global operational policies and processes that protect our clients
  • Create and deliver tailored in-person and e-learning trainings to our delivery teams
Who you are

Requirements:

  • Bachelor's degree, with strong academic credentials in any field and noteworthy extracurricular leadership
  • 1+ years of work experience; preferred in related fields such as law, risk management, consulting, operations or compliance. Recent graduates with high potential are also welcomed
  • Fluency in written and spoken English is essential. Fluency in a relevant foreign language is a plus
  • Fluency in English and Korean is required
  • You will be required to be trained in the Hong Kong office for the first year before transferring back to Seoul
  • Work visa will be sponsored by the company if required

Technical skills:

  • Proficiency in Excel, PowerPoint and Word
  • Proficiency in SQL is a strong plus
  • Experience with multiple reporting mediums (e.g., Tableau, Periscope, etc.) is a plus

What We Look For

  • The drive and resilience to deliver excellent service amidst tight timelines and changing circumstances
  • Career maturity and alignment – clarity of direction, commitment to getting there and awareness of how Client Protection at AlphaSights fits with your journey
  • People-oriented, emotionally intelligent team player – ability to de-escalate situations patiently and calmly, yet quickly and effectively
  • Strong communication skills – ability to communicate complex topics clearly and effectively both in writing and in person
  • Critical thinkers – comfortable assessing complex situations and making nuanced decisions based on policies and processes.

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12th and 16th Floor, St. John's Building 33 Garden Road
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